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1. Overview
Intelligible Holdings, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the confidentiality, integrity, and security of all information collected through our website, WebApp, and related services at https://intelligibleharmonics.com (“Site”). This Policy details the types of data collected, the purposes for processing, disclosure limitations, security controls, and your rights as a user or client.
This document is intended to protect not only your personal data but also our proprietary technology and business operations from misuse, unauthorized access, or inadvertent disclosure.
2. Information We Collect
We collect various categories of information to enable the operation, security, and improvement of our Services, including but not limited to:
• Personal Identification Data: Names, contact details, payment and billing information, account credentials, and verification documents when applicable.
• Technical Data: IP addresses, device identifiers, browser and operating system types, session logs, geographic locations inferred from IP data, and usage patterns.
• Transactional Data: Payment records, service usage, contract and agreement details.
• Communications: Correspondence including support requests, inquiries, and marketing preferences.
• Third-Party Data: Information obtained from trusted partners or service providers in compliance with strict contractual obligations.
3. Purpose
1. Purpose and Applicability
This Return & Refund Policy (“Policy”) applies exclusively to the lease and rental of proprietary hardware devices (“Products”) and related services provided by Intelligible Holdings, LLC (“Company,” “we,” “us,” or “our”). This Policy governs all return and refund requests globally and is an integral part of any lease or rental agreement entered into by the Customer.
2. Lease and Rental Only — No Ownership Transfer
All Products provided by the Company are leased or rented. No sale or transfer of ownership occurs at any time. Customers expressly acknowledge and agree that:
• The Product and all related intellectual property remain the sole and exclusive property of Intelligible Holdings, LLC.
• The Customer obtains a limited, revocable right to use the Product solely pursuant to the terms of a valid, written lease or rental agreement.
• Ownership rights, title, and intellectual property rights do not transfer to the Customer. • Attempting to assert ownership, sell, or transfer the Product without the Company’s express written consent is strictly prohibited.
3. Binding Contract Requirement
No lease, rental, or any related contract shall be effective or enforceable without:
• A fully executed, binding Non-Disclosure Agreement (NDA) signed by all involved parties.
• The lease or rental contract signed and approved by at least two (2) members of the Intelligible Holdings, LLC Board of Managers.
Any contract failing to meet these conditions shall be considered null and void.
4. Return Authorization and Procedures
• All returns require prior written approval from the Company. Return requests must be submitted within fourteen (14) calendar days from the Product delivery or lease start date.
• Unauthorized returns or shipments will be refused and returned at the sender’s expense.
• Products must be returned in their original condition, free from damage, alteration, or excessive wear, with all accessories, documentation, packaging, and software intact.
• The Customer shall bear responsibility for all shipping, insurance, and handling fees related to return shipments unless otherwise agreed.
5. Refunds and Credits
• Refunds or credits, if applicable, will be processed only after inspection and acceptance of the returned Product by the Company.
• Refunds are subject to deductions for damage, missing components, usage fees, or breach of contract penalties.
• Lease or rental fees are non-refundable unless explicitly stated in the executed contract.
• Refunds will be issued via the original payment method or as otherwise agreed in writing.
6. Damage, Loss, and Liability
• The Customer assumes full risk of loss, theft, or damage to the Product during the lease or rental term.
• The Customer must notify the Company immediately of any damage or loss.
• Repair or replacement costs for damaged or lost Products will be charged to the Customer at market rates, including labor and shipping.
• Unauthorized repair or modification of the Product by the Customer is prohibited and may void any rights under the lease or rental agreement.
7. Proprietary Rights and Confidentiality
• The Product and all related materials are confidential and proprietary.
• Customers shall not reverse engineer, disassemble, copy, or use any proprietary aspects of the Product beyond the scope permitted by the lease or rental agreement.
• Confidentiality obligations under any applicable NDA remain in effect throughout and after the lease or rental term.
8. Compliance and Legal Protections
• The Company complies with all applicable Oregon state laws, U.S. federal laws, and international regulations governing lease and rental agreements.
• This Policy is intended to protect the Company’s intellectual property rights, commercial interests, and ensure legal enforceability of contracts.
9. Governing Law and Jurisdiction
• This Policy, all leases, rentals, and related agreements are governed by the laws of the State of Oregon, United States of America.
• Exclusive jurisdiction for any disputes or claims arising out of or relating to this Policy or the lease/rental agreements shall lie with the courts of Yamhill County, Oregon.
10. Policy Amendments
• The Company reserves the right to update, amend, or revise this Policy at any time.
• Changes will be effective upon posting on the Company’s website.
• Continued use or lease of Products after such posting constitutes acceptance of the updated Policy.
11. Contact Information
For all return, refund, lease, or rental inquiries, please contact:Intelligible Holdings, LLC
Email: info@intelligibleharmonics.com
Address: 609 SW 7TH ST, Dundee, OR 97115, USA
Use of Information
Data collected is used solely for purposes essential to:
• Providing, maintaining, and improving our Site and Services.
• Fulfilling contractual commitments and invoicing.
• Managing user accounts and authentication.
• Responding to requests, complaints, or legal processes.
• Ensuring system security, preventing fraud, abuse, and unauthorized access.
• Conducting internal audits and business analytics.
• Complying with applicable laws and regulatory requirements.
• Delivering marketing communications only where explicitly consented or permitted.
4. Data Sharing and Disclosure
Your data will not be sold or disclosed beyond what is necessary. Sharing is limited to:
• Authorized service providers, under strict confidentiality and data protection agreements.
• Legal authorities when compelled by law or in defense of our rights and property.
• Contractual partners strictly bound to uphold confidentiality and security standards.
We enforce stringent due diligence, contractual safeguards, and ongoing oversight of all third parties.
5. Security Practices
We employ robust physical, administrative, and technical safeguards, including:
• Encryption protocols to protect data at rest and in transit.
• Multi-factor authentication and least privilege access controls for internal systems.
• Continuous monitoring, logging, and anomaly detection to identify and mitigate threats promptly.
• Regular vulnerability assessments and penetration testing by qualified professionals.
• Incident response plans with timely notification protocols for data breaches or security events.
• Mandatory confidentiality and data protection training for all employees and contractors.
6. Data Retention and Minimization
Data is retained only as long as necessary to fulfill operational, contractual, and legal obligations. We adhere to the principle of data minimization, collecting only information strictly necessary for defined purposes and securely disposing of data no longer required.
7. Rights and Choices
Individuals interacting with our Site or Services have the right to:
• Access personal data held by us, subject to verification.
• Request correction or update of inaccurate information.
• Request deletion or restriction of data processing within legal boundaries.
• Object to certain uses of data, including marketing or profiling.
• Withdraw consent where applicable, without affecting the lawfulness of prior processing.
Requests must be made in writing and accompanied by appropriate identification. We commit to timely and transparent responses.
8. Intellectual Property Protection
All content, technology, software, designs, inventions, and confidential information displayed or processed through the Site remain the exclusive property of Intelligible Holdings, LLC. Unauthorized use, duplication, reverse engineering, or dissemination of proprietary information is strictly prohibited and subject to immediate legal action, including injunctive relief and damages.
9. Contractual Preconditions and Validity
No contractual obligation or binding agreement arises from engagement with the Site or provision of personal data unless:
• A fully executed and binding Non-Disclosure Agreement (NDA) is in place between involved parties.
• A formal, written contract is approved and executed by at least two (2) authorized members of the Company’s Board of Managers.
Any communication, interaction, or transaction absent these prerequisites shall not be construed as creating enforceable obligations.
10. International Considerations
Given our global reach, data may be transferred across jurisdictions. We maintain appropriate safeguards to ensure that data protection standards consistent with those herein are upheld regardless of the data’s physical location.
11. Children and Minors
Our Site and Services are not intended for minors under the age of 13. We do not knowingly collect personal data from minors. In any case where we identify data from minors, immediate deletion or anonymization will be effected.
12. Changes to This Policy
We reserve the right to amend this Policy at any time to reflect changes in operational practices, technology, or legal requirements. Substantive updates will be communicated via our Site. Continued use following such updates constitutes acceptance.
13. Contact Information
For questions, complaints, or requests related to this Policy or data protection practices, contact:
Intelligible Holdings, LLC609 SW 7TH STDundee, OR 97115Email: info@intelligibleharmonics.com
14. Governing Law and Jurisdiction
This Policy and all data processing activities shall be governed exclusively by the laws of the State of Oregon. Any disputes arising shall be resolved in the courts located within Yamhill County, Oregon.
1. Overview
Intelligible Holdings, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the confidentiality, integrity, and security of all information collected through our website, WebApp, and related services at https://intelligibleharmonics.com (“Site”). This Policy details the types of data collected, the purposes for processing, disclosure limitations, security controls, and your rights as a user or client.
This document is intended to protect not only your personal data but also our proprietary technology and business operations from misuse, unauthorized access, or inadvertent disclosure.
2. Information We Collect
We collect various categories of information to enable the operation, security, and improvement of our Services, including but not limited to:
• Personal Identification Data: Names, contact details, payment and billing information, account credentials, and verification documents when applicable.
• Technical Data: IP addresses, device identifiers, browser and operating system types, session logs, geographic locations inferred from IP data, and usage patterns.
• Transactional Data: Payment records, service usage, contract and agreement details.
• Communications: Correspondence including support requests, inquiries, and marketing preferences.
• Third-Party Data: Information obtained from trusted partners or service providers in compliance with strict contractual obligations.
3. Purpose
1. Purpose and Applicability
This Return & Refund Policy (“Policy”) applies exclusively to the lease and rental of proprietary hardware devices (“Products”) and related services provided by Intelligible Holdings, LLC (“Company,” “we,” “us,” or “our”). This Policy governs all return and refund requests globally and is an integral part of any lease or rental agreement entered into by the Customer.
2. Lease and Rental Only — No Ownership Transfer
All Products provided by the Company are leased or rented. No sale or transfer of ownership occurs at any time. Customers expressly acknowledge and agree that:
• The Product and all related intellectual property remain the sole and exclusive property of Intelligible Holdings, LLC.
• The Customer obtains a limited, revocable right to use the Product solely pursuant to the terms of a valid, written lease or rental agreement.
• Ownership rights, title, and intellectual property rights do not transfer to the Customer. • Attempting to assert ownership, sell, or transfer the Product without the Company’s express written consent is strictly prohibited.
3. Binding Contract Requirement
No lease, rental, or any related contract shall be effective or enforceable without:
• A fully executed, binding Non-Disclosure Agreement (NDA) signed by all involved parties.
• The lease or rental contract signed and approved by at least two (2) members of the Intelligible Holdings, LLC Board of Managers.
Any contract failing to meet these conditions shall be considered null and void.
4. Return Authorization and Procedures
• All returns require prior written approval from the Company. Return requests must be submitted within fourteen (14) calendar days from the Product delivery or lease start date.
• Unauthorized returns or shipments will be refused and returned at the sender’s expense.
• Products must be returned in their original condition, free from damage, alteration, or excessive wear, with all accessories, documentation, packaging, and software intact.
• The Customer shall bear responsibility for all shipping, insurance, and handling fees related to return shipments unless otherwise agreed.
5. Refunds and Credits
• Refunds or credits, if applicable, will be processed only after inspection and acceptance of the returned Product by the Company.
• Refunds are subject to deductions for damage, missing components, usage fees, or breach of contract penalties.
• Lease or rental fees are non-refundable unless explicitly stated in the executed contract.
• Refunds will be issued via the original payment method or as otherwise agreed in writing.
6. Damage, Loss, and Liability
• The Customer assumes full risk of loss, theft, or damage to the Product during the lease or rental term.
• The Customer must notify the Company immediately of any damage or loss.
• Repair or replacement costs for damaged or lost Products will be charged to the Customer at market rates, including labor and shipping.
• Unauthorized repair or modification of the Product by the Customer is prohibited and may void any rights under the lease or rental agreement.
7. Proprietary Rights and Confidentiality
• The Product and all related materials are confidential and proprietary.
• Customers shall not reverse engineer, disassemble, copy, or use any proprietary aspects of the Product beyond the scope permitted by the lease or rental agreement.
• Confidentiality obligations under any applicable NDA remain in effect throughout and after the lease or rental term.
8. Compliance and Legal Protections
• The Company complies with all applicable Oregon state laws, U.S. federal laws, and international regulations governing lease and rental agreements.
• This Policy is intended to protect the Company’s intellectual property rights, commercial interests, and ensure legal enforceability of contracts.
9. Governing Law and Jurisdiction
• This Policy, all leases, rentals, and related agreements are governed by the laws of the State of Oregon, United States of America.
• Exclusive jurisdiction for any disputes or claims arising out of or relating to this Policy or the lease/rental agreements shall lie with the courts of Yamhill County, Oregon.
10. Policy Amendments
• The Company reserves the right to update, amend, or revise this Policy at any time.
• Changes will be effective upon posting on the Company’s website.
• Continued use or lease of Products after such posting constitutes acceptance of the updated Policy.
11. Contact Information
For all return, refund, lease, or rental inquiries, please contact:Intelligible Holdings, LLC
Email: info@intelligibleharmonics.com
Address: 609 SW 7TH ST, Dundee, OR 97115, USA
Use of Information
Data collected is used solely for purposes essential to:
• Providing, maintaining, and improving our Site and Services.
• Fulfilling contractual commitments and invoicing.
• Managing user accounts and authentication.
• Responding to requests, complaints, or legal processes.
• Ensuring system security, preventing fraud, abuse, and unauthorized access.
• Conducting internal audits and business analytics.
• Complying with applicable laws and regulatory requirements.
• Delivering marketing communications only where explicitly consented or permitted.
4. Data Sharing and Disclosure
Your data will not be sold or disclosed beyond what is necessary. Sharing is limited to:
• Authorized service providers, under strict confidentiality and data protection agreements.
• Legal authorities when compelled by law or in defense of our rights and property.
• Contractual partners strictly bound to uphold confidentiality and security standards.
We enforce stringent due diligence, contractual safeguards, and ongoing oversight of all third parties.
5. Security Practices
We employ robust physical, administrative, and technical safeguards, including:
• Encryption protocols to protect data at rest and in transit.
• Multi-factor authentication and least privilege access controls for internal systems.
• Continuous monitoring, logging, and anomaly detection to identify and mitigate threats promptly.
• Regular vulnerability assessments and penetration testing by qualified professionals.
• Incident response plans with timely notification protocols for data breaches or security events.
• Mandatory confidentiality and data protection training for all employees and contractors.
6. Data Retention and Minimization
Data is retained only as long as necessary to fulfill operational, contractual, and legal obligations. We adhere to the principle of data minimization, collecting only information strictly necessary for defined purposes and securely disposing of data no longer required.
7. Rights and Choices
Individuals interacting with our Site or Services have the right to:
• Access personal data held by us, subject to verification.
• Request correction or update of inaccurate information.
• Request deletion or restriction of data processing within legal boundaries.
• Object to certain uses of data, including marketing or profiling.
• Withdraw consent where applicable, without affecting the lawfulness of prior processing.
Requests must be made in writing and accompanied by appropriate identification. We commit to timely and transparent responses.
8. Intellectual Property Protection
All content, technology, software, designs, inventions, and confidential information displayed or processed through the Site remain the exclusive property of Intelligible Holdings, LLC. Unauthorized use, duplication, reverse engineering, or dissemination of proprietary information is strictly prohibited and subject to immediate legal action, including injunctive relief and damages.
9. Contractual Preconditions and Validity
No contractual obligation or binding agreement arises from engagement with the Site or provision of personal data unless:
• A fully executed and binding Non-Disclosure Agreement (NDA) is in place between involved parties.
• A formal, written contract is approved and executed by at least two (2) authorized members of the Company’s Board of Managers.
Any communication, interaction, or transaction absent these prerequisites shall not be construed as creating enforceable obligations.
10. International Considerations
Given our global reach, data may be transferred across jurisdictions. We maintain appropriate safeguards to ensure that data protection standards consistent with those herein are upheld regardless of the data’s physical location.
11. Children and Minors
Our Site and Services are not intended for minors under the age of 13. We do not knowingly collect personal data from minors. In any case where we identify data from minors, immediate deletion or anonymization will be effected.
12. Changes to This Policy
We reserve the right to amend this Policy at any time to reflect changes in operational practices, technology, or legal requirements. Substantive updates will be communicated via our Site. Continued use following such updates constitutes acceptance.
13. Contact Information
For questions, complaints, or requests related to this Policy or data protection practices, contact:
Intelligible Holdings, LLC609 SW 7TH STDundee, OR 97115Email: info@intelligibleharmonics.com
14. Governing Law and Jurisdiction
This Policy and all data processing activities shall be governed exclusively by the laws of the State of Oregon. Any disputes arising shall be resolved in the courts located within Yamhill County, Oregon.
