1. Introduction
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This Shipping Policy (“Policy”) governs the shipment, handling, and delivery of all physical goods, leased equipment, rental devices, and other tangible property (collectively, “Products”) provided by Intelligible Holdings, LLC, an Oregon limited liability company (“Company,” “we,” “us,” or “our”) to you (“Customer,” “you,” or “your”). This Policy is an integral component of the contractual relationship between the Company and the Customer and is intended to protect the Company’s proprietary rights, intellectual property, business interests, and ensure compliance with all applicable federal, state, and international laws.
By placing an order or accepting delivery of Products, you acknowledge and agree to abide by the terms of this Policy. This Policy supplements any specific lease, rental, or purchase agreement executed between the parties.

2. Scope and Applicability
2.1 Applicability:This Policy applies uniformly to all shipments of Products whether sold, leased, or rented by the Company. It governs the terms and conditions relating to shipment, risk of loss, title, delivery, inspection, liability, and any related matters.
2.2 Ownership and Title:Ownership and title to all leased or rented Products, including but not limited to devices and equipment, shall at all times remain exclusively with the Company or its licensors. No ownership rights are conveyed to Customers through shipment, use, or possession unless explicitly granted in a formal written agreement signed by two (2) authorized Board Members of the Company.
2.3 Contractual Authority:No lease, rental, or purchase agreement, nor any shipment thereof, shall be valid or enforceable unless signed by at least two (2) duly authorized members of the Company’s Board of Directors or equivalent governing body. Any purported agreements lacking such authorization shall be considered null, void, and without legal effect.

3. Shipment Territories and Compliance
3.1 Authorized Shipping Destinations:The Company ships Products only to jurisdictions where such shipments comply with all applicable laws, regulations, and industry standards. The Company expressly prohibits shipment to embargoed, sanctioned, or otherwise restricted countries, territories, or parties.
3.2 Export Control and Import Regulations:Customer is solely responsible for ensuring compliance with all export control laws, import regulations, customs requirements, tariffs, duties, and any other applicable governmental restrictions in their jurisdiction. The Company reserves the right to refuse, cancel, or delay shipments where such compliance cannot be guaranteed or verified.
3.3 Carrier and Shipping Methods:The Company retains sole discretion over the selection of carriers, shipping methods, routing, and logistics. Shipping timelines and methods are subject to availability and may vary without prior notice.

4. Shipping Charges, Duties, and Taxes
4.1 Shipping and Handling Fees:Customers shall be responsible for all shipping, handling, packaging, and freight charges associated with their orders unless otherwise agreed in writing. Fees and charges will be transparently communicated prior to contract execution or purchase confirmation.
4.2 Customs Duties and Taxes:All applicable customs duties, tariffs, import taxes, and other governmental fees are the sole responsibility of the Customer. The Company disclaims any liability or responsibility for such charges or for shipment delays caused by customs processing.

5. Risk of Loss and Title Transfer
5.1 Title Transfer:For Products sold outright, legal title and ownership shall pass to the Customer upon shipment from the Company’s designated facility. For all leased or rented Products, title and ownership remain vested exclusively in the Company at all times.
5.2 Risk of Loss:Risk of loss, damage, theft, or delay shall transfer to the Customer upon delivery of the Products to the selected carrier. The Company shall not be liable for any loss, damage, or delay incurred during transit or delivery.

6. Shipping Information and Delivery Responsibilities
6.1 Customer Obligations:Customers are required to provide complete, accurate, and current shipping and delivery information. The Company shall not be liable for any delays, errors, or misdeliveries resulting from inaccurate or incomplete information provided by the Customer.
6.2 Delivery Acceptance:For all high-value, leased, or rental Products, delivery acceptance and signature may be required. Customers agree to cooperate fully with the delivery process and accept timely delivery as per shipping schedules.
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7. Inspection, Claims, and Liability
7.1 Inspection Requirement:Customers must inspect Products immediately upon receipt for any damage, defects, or discrepancies. Any claims relating to shipment damage, shortages, or defects must be reported in writing to the Company and carrier within five (5) business days of receipt.
7.2 Claims Process:Claims for damage or loss in transit must be filed with the carrier and the Company promptly. The Company will support Customers in claims processing but disclaims any liability beyond the carrier’s insurance and coverage limits.
7.3 Leased and Rented Equipment Liability:Customers shall be fully liable for the care, custody, and control of leased or rented Products. Customers agree to bear all costs for loss, theft, damage beyond normal wear and tear, repair, or replacement of such equipment in accordance with the terms of the applicable lease or rental agreement.
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8. Prohibited Uses and Restrictions
8.1 Unauthorized Use and Transfer:Products, particularly leased or rented devices, shall not be used in violation of any applicable law or Company policy. Unauthorized reproduction, reverse engineering, modification, resale, or transfer of Products is strictly prohibited.
8.2 Assignment and Subleasing:Leased or rented Products may not be assigned, subleased, pledged, or otherwise encumbered without prior written consent from the Company.

9. Data Privacy and Security
The Company commits to the confidentiality and security of Customer shipping information. All personal and transactional data is managed in strict accordance with the Company’s Privacy Policy and applicable data protection laws, including but not limited to the Oregon Consumer Privacy Act (OCPA) and international standards such as GDPR.

10. Amendments and Updates
The Company reserves the right to modify, amend, or update this Shipping Policy at any time without prior notice. Continued use of the Company’s services or acceptance of Products following such modifications constitutes acceptance of the updated terms.

11. Governing Law and Jurisdiction
This Shipping Policy and any disputes arising therefrom shall be governed exclusively by the laws of the State of Oregon, without regard to its conflict of law principles. The parties consent to exclusive jurisdiction and venue in the courts located within Yamhill County, Oregon, for the resolution of any disputes.

12. Contact Information
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For all notices, counter-notifications, questions, or other communications regarding this Policy, please contact:

Email: dmca@intelligibleharmonics.com

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